Digital Marketing Agency in China

1. Submit a transfer-out request to obtain the transfer key.
   1. Log on to the Alibaba Cloud Domains console.
   2. On the Domain Name List page, find the domain name that you want to transfer to another registrar and click Manage in the Action column. The Basic Information page appears.
   3. In the left-side navigation pane, click Domain Transfer-Out.
   4. Check the email address specified for Registrant Email and click Next.
       

      Note The email address of the registrant must be valid because the transfer key for the domain name is sent to this email address. If the email address of the registrant is invalid, click Change Email next to Registrant Email to change the email address.
   5. Obtain a verification code, enter the code in the Email Verification Code field, and then click Next.
       

      Note In consideration of system stability and security, Alibaba Cloud takes about 1 minute to send the transfer key to the email address of the registrant. Obtain the transfer key in the email sent by Alibaba Cloud.

      • If no transfer key is received, click Resend Transfer Code.
      • If the email address is invalid, click Registrant Email to change the email address.
2. Submit a transfer-in request in the system of the new registrar.
   1. Submit a transfer-in request and provide the transfer key as required by the new registrar.
   2. Complete the transfer process based on the rules of the new registrar.
   3. Check whether your email address receives the confirmation email from the new registrar.
3. When Alibaba Cloud receives a transfer request from the new registrar, Alibaba Cloud automatically sends a confirmation email to the email address of the domain name registrant.
   • No further step is required for the transfer. The domain name is automatically transferred to the new registrar after five to seven days.
   • For more information about how to cancel the transfer, see the following section.

Cancel a transfer-out request

After you submit a transfer-out request in the Alibaba Cloud Domains console, you can cancel the transfer-out request before the transfer-out request is approved. To cancel a transfer-out request, perform the following steps:

1. Log on to the Alibaba Cloud Domains console. Click the domain name for which you want to cancel the transfer-out request to go to the Basic Information page.
2. In the left-side navigation pane, choose Domain Transfer-Out > Cancel Transfer-Out.
    

   Note If the Cancel Transfer-Out button is unavailable on the Domain Transfer-Out page, the domain name has been transferred to the new registrar. You can wait 60 days and then transfer the domain name to Alibaba Cloud again. For more information, see Transfer a domain name to Alibaba Cloud.

What to do next

You can query the transfer status on WHOIS lookup or at the registrar to which the domain name is transferred. To query the registrar information of a domain name on Alibaba Cloud WHOIS lookup, perform the following steps:

1. Go to the Alibaba Cloud WHOIS page.
2. Enter the transferred domain name in the search box and click Search to view the current registrar of the domain name.